Cohort-based assembly, theme box launches, Cratejoy/Recharge/Subbly integration, churn-aware inventory forecasting. Built for brands shipping 100 to 50,000 boxes per cycle.
Subscription is operationally different from one-off DTC. The recurring cohort, theme-of-the-month rhythm, and churn risk all change how fulfillment should work.
Each month (or quarter) you send us the theme box recipe — which SKUs, in what quantities, with what packout. We build it as a kit SKU in the WMS.
We assemble the entire cohort in advance during off-peak hours. 1,000 September boxes, 1,500 October boxes — all pre-built and stored before the shipping window opens.
Recharge, Cratejoy, Subbly, Bold — your subscription billing platform tells us who's getting which box. Active subscribers, paused subscribers, gift subscribers all routed correctly.
Shipping window opens (e.g., 5th-15th of the month). All boxes ship in waves over that window for carrier capacity management. Each subscriber's box ships within their cohort window.
Mid-cycle subscriber changes (skip this month, swap product, cancel) propagate from your platform to the WMS in real time. Boxes are reallocated, not wasted.
Every subscriber gets tracking via your platform. Branded shipping notifications optional. Post-cycle reporting on shipped/delayed/cancelled.
Subscription has its own operational rhythm. Cohort cycles, theme assembly, churn risk, and platform integration all matter in ways that one-off DTC doesn't.
We pre-build the whole month's boxes during off-peak weeks. Your subscription growth doesn't crash our peak picking capacity — the boxes are already assembled.
Your billing platform pushes shipment data directly to our WMS. No manual export/import, no daily delays, no overshipping to cancelled subscribers.
Subscribers change their mind. Skip-a-month is allowed. Product swaps mid-cycle should work. Cancellations should stop boxes from shipping. All handled.
Subscription is fundamentally an unboxing product. Every box ships in your branded packout — theme tissue, branded box, themed insert card, gift note option.
Subscription growth is gross adds minus churn. We build to net active subscribers, not gross. Reduces over-assembly waste by 8-15% versus assembling to last-month's gross.
Post-cycle reporting on shipped, delayed, cancelled-after-billing, and exception rate. Critical input for your unit economics and customer service prep.
BarkBox-style brands. New theme each month, predictable cohort, cohort-aligned shipping.
Coffee, supplements, beauty refills. Same product shipped monthly. Different operational rhythm than theme boxes.
Quarterly themes (winter, spring, summer, fall). Less frequent cycles, often larger cohorts.
Celebrity or influencer-curated rotations. Theme changes monthly with influencer involvement.
Birchbox/Ipsy-style discovery boxes. High sample variation, deep SKU counts, sample-with-purchase logic.
Activity boxes, snack boxes, learning kits. Age-graded variations and gift recipient logic.
Subscription box fulfillment often priced as a flat per-box rate that includes assembly + pick + pack + ship for predictability. Typical range $3-$6 per box depending on complexity. Component storage and receiving at standard rates. We quote based on your specific box configuration and cohort size.
Every line item itemized. ACH/wire billing.
Powered by ShipHero WMS. Orders flow into your picking queue in real time. Inventory pushes back across all connected channels simultaneously. No batch syncs, no daily delays, no manual reconciliation.
If your platform has an API, we can almost certainly integrate. ShipHero WMS supports REST API, webhooks, FTP, and custom EDI mappings. Custom integrations are quoted separately.
Ask about your platformWe'll send back an itemized estimate within 24 hours. No sales scripts, no pressure, no contracts. Real numbers from a real operator.
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