FDA-registered facility · Same-day shipping by 2 PM Pacific
Talk to a human: (310) 415-7759

Supplement Fulfillment for Shopify Wellness Brands Ready to Scale

Vitamins, gummies, protein and wellness brands ship every order from our FDA-registered Los Angeles warehouse with lot tracking and expiry-first picking, same day when orders land by 2 PM Pacific.

Supplement bottle prepared for lot-tracked order fulfillment
  • FDA-registered facility with lot and batch tracking
  • First-expired, first-out (FEFO) picking on every order
  • Subscription and replenishment orders shipped on schedule
  • Shopify and TikTok Shop orders from one inventory
  • Same-day shipping by 2 PM PT, scan-verified in ShipHero WMS

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Get Your Supplement Fulfillment Quote

Itemized pricing.

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No minimums · No setup fees · No long-term contract

Why Supplement Brands Choose Matrix

Four Reasons Supplement Brands Move Their Fulfillment to Matrix

  1. 1

    FDA-Registered Facility

    Your vitamins and gummies are stored in an FDA-registered Los Angeles warehouse, not a general merchandise building.

  2. 2

    No More Expired Stock

    Every unit is received by lot and expiration date and picked first-expiring, first-out, so the oldest bottles ship first.

  3. 3

    Lot Traceability

    If you ever need to pull a batch, we can see which orders it shipped in, fast.

  4. 4

    Subscriptions That Ship on Time

    Recurring orders from your subscription app ship the same day they come in by 2 PM Pacific, so customers never run out.

On This PageHow It WorksBenefitsComplianceComparePricingFAQGet a Quote

How It Works

Live With Supplement Fulfillment in 3 Steps

  1. 01

    Get Your Itemized Quote

    Tell us your SKUs, order volume, subscription mix and packaging. You get line-item pricing.

  2. 02

    Connect Shopify and Send Inventory

    We connect your Shopify store and receive your products with lot numbers and expiration dates recorded on every unit.

  3. 03

    Ship Same Day From LA

    Orders in by 2 PM Pacific ship that day, oldest-dated units first, with tracking pushed back to your store.

Benefits

Built for Products With a Shelf Life

Lot Tracking and FEFO Picking

Every unit is received with its lot and expiration date. ShipHero picks the oldest-dated stock first so nothing expires on the shelf.

FDA-Registered Facility

Our Los Angeles warehouse is FDA-registered, a home for supplements and wellness products from day one.

Subscription Orders

Recurring orders from Recharge and other subscription apps flow in automatically and ship on time, every cycle.

Bundles and Starter Kits

Multi-bottle bundles and starter kits are built and tracked as their own SKUs, ready for promotions.

TikTok Shop Ready

TikTok Shop and Shopify orders pull from the same inventory and ship inside TikTok Shop's ship-by deadlines.

Live Stock by Lot

See on-hand inventory by lot and expiration date in real time, so you reorder before you run short.

Compliance and Product Care

How We Handle Vitamins, Gummies and Wellness Products

Compliance and Handling

Supplements need more care than general merchandise. Our receiving and packing process is built around that.

  • FDA-registered Los Angeles facility
  • Lot number recorded on every unit at receiving
  • Protective packing for bottles and jars
  • Damaged or expired units set aside and reported, never shipped

Shelf Life and Lot Tracking

Every unit is tracked from the dock to your customer's door in ShipHero WMS.

  • Expiration dates captured at receiving
  • First-expired, first-out (FEFO) picking on every order
  • Look up which orders shipped any lot, fast
  • Live stock by lot and expiry in your client portal

Side-by-Side

Typical 3PL vs. Matrix for Supplement Brands

Topic
Typical 3PL
Matrix Fulfillment
Why It Matters
Expiration Dates
Not tracked, oldest stock gets buried
Captured at receiving, FEFO on every pick
Fewer write-offs and no expired bottles shipped
Lot Tracking
Spreadsheets or nothing
Lot recorded per unit in ShipHero
You can find every order a lot went to
Facility
General merchandise warehouse
FDA-registered facility
Retail partners and marketplaces ask for it
Subscriptions
Batches ship late in the cycle
Same day when in by 2 PM Pacific
Late refills cause subscriber churn
Channels
Separate stock per channel
Shopify and TikTok Shop from one inventory
No overselling during a promotion
Contract
12-month lock-in and minimums
Month-to-month, no minimums
You stay because it works, not because you're stuck

Bottom line: if you sell supplements, your 3PL has to track lots and expiration dates. Matrix does both by default, at no extra charge.

Connected to Shopify and Every Channel You Sell On

Orders and inventory sync in real time through ShipHero WMS, so a sale on one channel updates stock everywhere.

Published Pricing

What Supplement Fulfillment Costs

Real numbers, no gated pricing. Lot tracking and FEFO are included at no extra charge.

Get My Exact Rate
Pick and Pack
$1.50 per order + $0.35 per additional item
At Volume
As low as $0.50 per order
Storage
$0.25 per bin per day · $0.90 per pallet per day
Receiving
$10 per pallet · $1.50 per mixed carton
Returns
$2 per unit inspected
Setup and Platform Fees
$0

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FAQ

Supplement Fulfillment Questions

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

What is supplement fulfillment?

Supplement fulfillment is outsourced storage, picking, packing and shipping for vitamin, gummy, protein and wellness brands. Matrix receives your products into our FDA-registered Los Angeles warehouse, records lot and expiration data, and ships each order the same day when it arrives by 2 PM Pacific.

Do you track lot numbers and expiration dates?

Yes. Every unit is received with its lot number and expiration date in ShipHero WMS, and orders are picked first-expired, first-out (FEFO) so the oldest-dated stock ships first.

Is your warehouse FDA-registered?

Yes. Matrix operates an FDA-registered facility in Los Angeles.

Can you trace a lot if we need to pull a batch?

Yes. Because lot numbers are recorded at receiving and tied to each shipment, we can identify which orders contained a given lot.

Do you ship subscription orders?

Yes. Recurring orders from subscription apps such as Recharge flow into ShipHero automatically and ship the same day when they arrive by 2 PM Pacific.

How much does supplement fulfillment cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day. Lot tracking and FEFO are included, and there are no setup or platform fees.

How fast can we switch to Matrix?

We onboard supplement brands within 24 to 48 hours: your store is connected and your onboarding plan is set right away, and same-day shipping starts as soon as your inventory is received with lots recorded.

Is there a contract or minimum?

No. Matrix is month-to-month with 30 days' notice and no order minimums.

Ready to Scale Your Supplement Brand?

Send us your SKUs and volume. Itemized supplement fulfillment pricing.