Compare
How we stack up against other 3PLs.
An honest comparison of what we offer vs. what the typical Los Angeles fulfillment center and big national 3PL offer. No marketing fluff.
Matrix Fulfillment
Typical LA 3PL
Big National 3PL
Order minimums
✓ None
500+/mo
1,000+/mo
Onboarding time
✓ 7 days
3–4 weeks
6–8 weeks
Setup fees
✓ $0
$500–2,500
$2,500+
Contract length
✓ Month-to-month
Annual
12–36 months
Same-day shipping cutoff
✓ 2 PM PT
12 PM
Varies by FC
Direct access to your account lead
✓ Phone, text, email
Email only
Ticket queue
Modern WMS (ShipHero)
✓ Yes
Often legacy
Proprietary, opaque
FBA prep included
✓ Yes
✗ Separate vendor
Premium tier only
Real-time inventory visibility
✓ Live portal
Spreadsheet emails
Dashboard, 24hr delay
Warehouse tours
✓ Anytime
By appointment
Not typically offered
Billing transparency
✓ Itemized weekly
Monthly, line items vary
Complex, surcharges common
LA + Long Beach port proximity
✓ 30 min
Varies
Not LA-specific
Comparison reflects industry averages based on publicly available pricing and SLAs from major 3PLs. Your experience with any specific provider may vary.
When we're a fit
Honestly, we're not for everyone.
Here's who we work best with — and who we don't.
✓ We're great for:
- ✓ DTC brands shipping 100–10,000 orders/month
- ✓ Amazon FBA sellers needing prep done right
- ✓ Brands selling on multiple channels
- ✓ Operators who want a real partner, not a vendor
- ✓ Brands tired of legacy 3PL software
✗ We're not a fit for:
- ✗ Hazmat or regulated goods (alcohol, cannabis, pharma)
- ✗ Cold-chain or frozen products
- ✗ Heavy industrial freight only
- ✗ Brands needing 50+ FC nationwide footprint
- ✗ Sub-$5 per-order ceiling expectations
FAQ
How should I evaluate different 3PL options?
Start with: location (does it match your customer base and inbound sourcing?), software (modern WMS vs. legacy system?), contract terms (annual vs month-to-month?), pricing transparency (itemized vs. opaque?), and accuracy (specific numbers vs vague claims?).
What's typically in a 3PL comparison?
Pricing structure, warehouse footprint, software stack, contract terms, integration support, accuracy metrics, account management model, and typical client size. Compare apples-to-apples on each.
Why are you a smaller operation than ShipBob or ShipMonk?
Single Los Angeles warehouse, focused operating model, one accountable team. We're built for brands that value LA port proximity, single-team accountability, and modern WMS — not for brands needing nationwide distributed inventory.
Can I see your pricing without filling out a form?
Yes. See our pricing page for the per-activity rate structure. Itemized real quote in 24 hours when you're ready.
How quickly can I switch from my current 3PL?
Most 3PL switches complete in 60-90 days from decision to full cutover, with 14-30 days of parallel running. We coordinate inventory transfer, channel routing cutover, and customer experience preservation.
Get a quote
Tell us what you ship.
We'll send back an itemized estimate within 24 hours. No sales scripts, no pressure, no contracts. Real numbers from a real operator.
- ✓ Itemized quote in 24 hours
- ✓ No order minimums, no setup fees
- ✓ Onboard in 7 days, ship in 14
- ✓ No long-term contract — month to month
Prefer to talk? (305) 240-3315