BackerKit and Crowd Ox integration, reward tier kit assembly, international backer shipping, stretch goal handling. Built for creators shipping 500 to 50,000+ rewards in a single campaign delivery wave.
Crowdfunding is the most stressful fulfillment scenario in DTC — one massive delivery wave, thousands of backers, multiple tiers, international shipping, and an audience that will publicly complain if anything goes wrong. Here's how we handle it.
BackerKit, Crowd Ox, or Pledge Manager push backer data — address, reward tier, add-ons, language preference — directly to our WMS. No manual import.
Each reward tier is a distinct kit SKU in the WMS with its own Bill of Materials. Tier 1 has product A, Tier 2 has products A+B+sticker, Tier 3 has everything plus signed thank-you card.
Inventory arrives from manufacturer, prep and kit-assemble entire backer base in advance of ship date. Photographed before storage for backer QC reference.
Single coordinated delivery window. We can ship 5,000 rewards in a 5-day window with proper planning. Backer notifications timed for review/social impact.
30-60% of Kickstarter backers are typically international. Per-country customs documentation, DHL/FedEx International routing, duty/tax handling configurable.
Tracking pushed back to BackerKit, Crowd Ox, or your platform. Backer-facing tracking URLs included. Lost-shipment claims handled via standard carrier process.
The internet has thousands of horror stories about Kickstarter creators who couldn't ship rewards. Almost all of them stem from the same root cause: treating fulfillment as an afterthought after the campaign closes.
Backer data flows from the pledge manager into our WMS automatically. No CSV exports, no broken data, no addresses lost in translation.
Multiple tiers, add-ons, stretch goals, regional variants all modeled as distinct kit SKUs. Every backer gets exactly what they pledged for.
Crowdfunding is fundamentally international. We handle international shipping with proper customs docs, duty/tax routing, and regional carrier choice.
Inventory typically arrives from manufacturer 30-90 days before delivery window. We use that window to pre-assemble and stage every kit. Peak shipping week happens with kits already built.
Container drop directly from manufacturer to our dock. Port of Long Beach adjacency compresses inbound transit for creators sourcing from Asia.
Lost shipments, customs holdups, damaged units — all standard parts of crowdfunding delivery. We handle the carrier claims so creators can focus on product development.
The default. Single delivery wave, multi-tier rewards, international audience.
InDemand shipments continue post-campaign. Different operational rhythm than initial delivery — more like ongoing DTC.
Some campaigns ship in waves (Wave 1 in March, Wave 2 in June). We handle each wave as its own delivery event.
Stretch goals unlock additional rewards mid-campaign. Reward tier SKUs need to be modified post-campaign. We handle the kit recipe updates.
Some campaigns are 70-80% international backers. We handle international shipping as the default workflow, not the exception.
After the Kickstarter delivery wave, most creators continue selling to retail customers. We transition seamlessly from crowdfunding fulfillment to ongoing DTC operations.
Crowdfunding fulfillment is typically quoted as a campaign-specific project rate that covers inbound receiving, kit assembly, storage during the pre-delivery window, and the delivery wave shipping. International shipping carrier rates pass through at our negotiated rates. Many creators transition to ongoing DTC fulfillment after delivery completes.
Every line item itemized. ACH/wire billing.
Powered by ShipHero WMS. Orders flow into your picking queue in real time. Inventory pushes back across all connected channels simultaneously. No batch syncs, no daily delays, no manual reconciliation.
If your platform has an API, we can almost certainly integrate. ShipHero WMS supports REST API, webhooks, FTP, and custom EDI mappings. Custom integrations are quoted separately.
Ask about your platformWe'll send back an itemized estimate within 24 hours. No sales scripts, no pressure, no contracts. Real numbers from a real operator.
Prefer to talk? (305) 240-3315