If your ecommerce platform doesn\'t have a direct ShipHero integration, ShipStation often does. ShipStation acts as a hub that brings orders to our WMS. Supports 100+ platforms not natively integrated.
ShipStation supports 100+ ecommerce platforms — many obscure or niche tools that don't have direct ShipHero integration. ShipStation pulls orders from your platform; ShipHero picks them up from ShipStation.
ShipStation handles the polling and order normalization. Orders arrive in our WMS in a consistent format regardless of source platform.
If your operation is already on ShipStation with multiple connected channels, all of those flow to our WMS via ShipStation.
ShipStation supports many carrier integrations. Carriers your platform doesn't natively support can route through ShipStation.
Brands already running ShipStation transition smoothly. Your existing ShipStation setup connects to our ShipHero WMS without reconfiguration of the source platforms.
If you have a custom-built ecommerce platform, ShipStation can often act as the integration layer rather than building direct API integration.
The operational realities specific to this platform that affect how fulfillment works.
ShipStation is an intermediate step. Order data passes platform → ShipStation → WMS. Generally fine; occasional latency or sync issues happen at the bridge.
If your platform has direct ShipHero integration (Shopify, WooCommerce, BigCommerce, Amazon, etc.), use it directly. ShipStation is for the platforms that don't.
ShipStation has its own subscription pricing. Brands using ShipStation pay ShipStation directly; we don't markup or include that cost.
ShipStation normalizes order data from many platforms. Custom fields, gift messages, or non-standard order types may not pass through cleanly depending on source platform.
Some brands use ShipStation specifically for its carrier integrations. We can use ShipStation-generated labels or rate-shop directly via ShipHero — your choice.
If your platform later releases a direct ShipHero integration, you can drop ShipStation from the workflow without changing fulfillment provider.
Powered by ShipHero WMS. Orders flow into your picking queue in real time. Inventory pushes back across all connected channels simultaneously. No batch syncs, no daily delays, no manual reconciliation.
If your platform has an API, we can almost certainly integrate. ShipHero WMS supports REST API, webhooks, FTP, and custom EDI mappings. Custom integrations are quoted separately.
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