Pick, pack, and ship your direct-to-consumer orders from Los Angeles. Same-day on orders received by 2 PM Pacific. Real-time inventory sync to Shopify, Amazon, and 20+ other platforms. Built on ShipHero WMS.
DTC fulfillment is more than picking boxes. Here's what actually happens to a unit of inventory once it lands at our dock.
Pallets from your manufacturer or freight forwarder are received within 24 hours of arrival. Every SKU is counted, photographed, scanned, and put away to its assigned location. You get a receiving report the same day.
Inventory levels push back to your storefront in real time. When a customer buys the last unit on Shopify, Amazon FBM and your B2B portal both update in the same minute. No overselling, no manual reconciliation.
Orders pick within 2 hours of import. Packed using your boxes, dunnage, inserts, and tissue per your packout spec. Custom kit configurations, conditional inserts, and gift-message options are all configurable in the WMS profile.
Every label is generated against USPS, UPS, FedEx, and DHL at our negotiated rates and the cheapest viable option is selected. You can override on a per-SKU basis if a specific carrier matters to your brand.
Tracking pushes back to your storefront the moment the label is generated. Optional: branded shipping notifications with your domain, your sender name, your post-purchase upsell.
Inbound returns are inspected, photographed, graded, and either restocked or quarantined based on your rules. Full return-reason data flows back to your dashboard.
Every 3PL claims same-day shipping and great service. Here's the substance behind it.
Orders received by 2 PM Pacific ship the same business day with tracking pushed back to your storefront within minutes of label generation. Late-arriving orders ship the next morning — not 24 hours later.
We run the same WMS that powers DTC brands shipping millions of orders per year. Real-time inventory, batch picking, mobile scan-pack workflow, native integrations — not a homegrown legacy system that breaks every time you change something.
Minutes from the ports of Los Angeles and Long Beach. Two-day ground to the entire West Coast, three to four-day to most of the US. If your supplier ships from Asia, your inventory hits our dock days faster than an East Coast 3PL.
You get a direct phone number and email for your dedicated account lead — not a generic support@ inbox. When something goes wrong (and something always eventually goes wrong), you talk to the person who can fix it.
Onboard while you're still shipping 50 orders a month. Grow with us. Or onboard at 10,000 a month — same software, same pricing structure. We do not charge to set you up, we do not charge to integrate, we do not charge a "platform fee."
30-day notice to leave. If we are not earning your business every month, you should not be locked in. The only reason a 3PL needs a long-term contract is to compensate for service customers would otherwise walk away from.
The sweet spot. Native Shopify integration, same-day shipping speeds, no minimums to onboard, room to scale to 10x volume on the same operation.
One inventory pool, channel-specific routing, real-time sync to every platform. No overselling, no manual reconciliation, no "which channel got the last unit" problem.
Inventory transfer coordinated. 14-30 days of parallel running. We've onboarded many brands mid-quarter without breaking customer experience.
LA port adjacency compresses inbound transit from Asia and Europe. Combined with our US presence, we serve as your operational US footprint.
Every order packed with your packaging, your inserts, your branded experience. Custom packout specs, conditional inserts, gift workflow all supported.
You don't need to know what FNSKU labeling means or how to negotiate carrier rates. We handle the warehouse. You handle the brand.
DTC fulfillment uses our standard pricing model: pick & pack starts as low as $0.50/order (volume-tiered), with $1.50 base + $0.35 per additional item at standard volumes. Storage per pallet or bin per day. Receiving per pallet or carton.
Every line item itemized. ACH/wire billing.
Powered by ShipHero WMS. Orders flow into your picking queue in real time. Inventory pushes back across all connected channels simultaneously. No batch syncs, no daily delays, no manual reconciliation.
If your platform has an API, we can almost certainly integrate. ShipHero WMS supports REST API, webhooks, FTP, and custom EDI mappings. Custom integrations are quoted separately.
Ask about your platformWe'll send back an itemized estimate within 24 hours. No sales scripts, no pressure, no contracts. Real numbers from a real operator.
Prefer to talk? (305) 240-3315