The core fulfillment workflow done right. 99.8% pick accuracy through mobile scan-pack. Same-day shipping at 2 PM PT cutoff. Pick & pack starts as low as $0.50/order at volume.
Most 3PLs treat pick and pack as a commodity. We treat it as the operation that determines whether your customer trusts you the next time they want to buy.
Orders flow into the WMS within seconds of being placed on your platform. Shopify, Amazon, TikTok Shop, Walmart, custom — all sync in real time. Orders are queued by ship-by time.
ShipHero's batch picker groups orders by location, SKU, and ship method to minimize travel time. A picker walks the warehouse once for 20 orders instead of 20 separate trips.
Pickers scan every barcode at every step. Pull the wrong item? The scan rejects it. The WMS won't let an order ship until every required SKU is verified physically present.
At the pack station, every unit is re-scanned before it goes into the box. Branded packout per your spec — your boxes, your tissue, your inserts, your gift messages. Quality control at every pack.
Label generated against USPS, UPS, FedEx, DHL at our negotiated rates. Cheapest viable option chosen automatically. Per-SKU overrides supported (e.g., always use UPS for fragile).
All packages tendered to carriers by 5 PM Pacific. Tracking pushed back to your storefront within minutes of label print. Daily reporting includes orders shipped, accuracy rate, and exceptions.
Every 3PL claims 99% accuracy. The math on what 1% errors mean at 10,000 orders/month is 100 wrong orders, 100 angry customer support tickets, and 100 chargebacks. Here's how we keep accuracy real.
Pickers scan barcodes at pick face. Packers re-scan at pack station. The WMS rejects mismatches in real time. 99.8% accuracy isn't a marketing number — it's what the scan data shows.
Pickers carry handheld scanners with live order data. No printed pick tickets that go stale. Order changes propagate to the picker mid-pick if needed.
Multiple orders picked simultaneously when SKUs overlap. Cuts pick time by 40-60% versus single-order picking, with no accuracy tradeoff.
Every pack station has a verification screen. The packer scans each unit before placing it in the box. The WMS shows the picker what they should be packing — visual + barcode confirmation.
The scan-verified workflow doesn't scale down. Brands shipping 50 orders/month get the same operational discipline as brands shipping 50,000.
Stock-outs, damaged units, and packout exceptions flag immediately to your account lead. You hear about issues before the customer does.
The default. Customer orders, we pick from your inventory, pack with your packaging, ship same-day.
Apparel brands with 5,000+ SKUs, supplements with 200 lot codes, beauty with shade variants. Scan-pack handles complexity correctly.
If your previous 3PL had accuracy below 99%, the scan-pack discipline materially reduces customer service load.
Luxury, jewelry, electronics — items where shipping the wrong SKU costs hundreds in remediation.
Sample-with-purchase logic, tier-based inserts, gift-with-purchase. Conditional rules built into WMS routing.
Retailer-specific packing slips, ASN compliance, routing guide adherence — all standard pick-pack workflow.
Pick & pack pricing: as low as $0.50/order at volume. Standard rate: $1.50 base + $0.35 per additional item. First item included. Postcard inserts free. Special projects $40/hr. Volume discounts apply automatically as monthly order volume scales.
Every line item itemized. ACH/wire billing.
Powered by ShipHero WMS. Orders flow into your picking queue in real time. Inventory pushes back across all connected channels simultaneously. No batch syncs, no daily delays, no manual reconciliation.
If your platform has an API, we can almost certainly integrate. ShipHero WMS supports REST API, webhooks, FTP, and custom EDI mappings. Custom integrations are quoted separately.
Ask about your platformWe'll send back an itemized estimate within 24 hours. No sales scripts, no pressure, no contracts. Real numbers from a real operator.
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