Pet Supplies Fulfillment

Pet supply fulfillment built for brands that ship heavy bags.

Pet food, treats, toys, and supply fulfillment with dimensional weight expertise, oversize handling, subscription support, and Chewy/Amazon multi-channel routing. From Los Angeles.

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What we handle

Pet Supplies fulfillment capabilities.

Pet supplies fulfillment looks easy until you actually ship a 40-pound bag of kibble. Dimensional weight kills shipping economics. Damaged bags cost real money in returns. Subscription cohorts need batch shipping. The category rewards 3PLs that have actually shipped heavy product, not just light DTC SKUs.

Oversize and heavy item handling

Bagged pet food, large litter boxes, kennels — we handle items up to 70 pounds (carrier max) and beyond via freight. Proper pallet handling, no torn bags from rough handling.

Dimensional weight strategy

Pet products are bulky relative to their weight. Carrier dimensional weight calculations can double the effective shipping cost. We rate-shop with dim-weight in mind and pack to minimize cube without compromising protection.

Subscription auto-ship support

Chewy Autoship, Amazon Subscribe & Save, native Shopify subscriptions — recurring orders flow into batch shipping cohorts. Customers get consistent delivery dates.

Multi-channel from one inventory

Most pet brands sell on DTC + Amazon + Chewy + sometimes Walmart and Petco.com. One inventory pool serves all channels with platform-specific routing.

Lot tracking on food and treats

Pet food and treat recalls happen. We track lots and dates so a recall can identify every affected customer within an hour.

Fragile product handling

Aquarium gear, glass containers, ceramic bowls — fragile pet supplies pack with appropriate cushioning. Pickers are trained on category-specific packout.

Why Matrix for Pet Supplies

What makes us different.

We've shipped enough heavy bags to know

A 3PL that hasn't fulfilled pet food at scale will tell you 'yes we can do it,' then learn during your peak season that they can't. We've done the volume. The team knows how to handle bagged product without tearing it.

Subscription discipline matters

Pet subscription customers are unforgiving about missed dates. Their pet ran out of food. We hit your subscription cohort ship dates.

LA proximity for West Coast pet customers

Pet product orders skew toward family neighborhoods, many on the West Coast. Two-day ground from LA covers most of the West natively, which matters more for heavy items where 2-day air gets expensive.

FAQ

Pet Supplies fulfillment questions.

Can you handle bagged pet food up to 50 pounds?
Yes. Heavy bags are a daily workflow for us. Proper handling, no torn bags, dimensional-weight-optimized packing.
Do you integrate with Chewy Autoship?
Yes. Chewy direct integration for vendor sellers, plus Amazon Subscribe & Save and native Shopify subscriptions for DTC.
How do you handle pet food recalls?
Lot tracking on every batch received. A recall query identifies every customer who got affected lots within an hour, with shipping data ready for outreach.
Can you ship aquariums and other fragile pet gear?
Yes. Fragile items route through a separate packout workflow with category-appropriate cushioning.
What's the dimensional weight strategy?
We rate-shop with dim-weight in mind, choose carriers based on package dimensions vs. weight, and pack to minimize cube without compromising product protection.
Get a quote

Tell us what you ship.

We'll send back an itemized estimate within 24 hours. No sales scripts, no pressure, no contracts. Real numbers from a real operator.

  • Itemized quote in 24 hours
  • No order minimums, no setup fees
  • Onboard in 7 days, ship in 14
  • No long-term contract — month to month

Prefer to talk? (305) 240-3315

We respond within one business day. No sales calls without your permission.